Need Technical Support?

Need some help with installing the firmware? Rules clarification? Not sure if the Junior Botball® Challenge is right for you or your school? Want to tell us that the Junior Botball® Challenge changed your life for the better? We want to hear from you for all those reasons and more, so go on, give us a go.

The Junior Botball® Challenge is a program of KISS Institute for Practical Robotics, a non-profit 501(c)3 organization. Our company headquarters are located in Oklahoma.

The Office

Business Hours

Monday – Friday | 9am to 5pm Central Time (CST)
Saturday – Sunday | Closed

If you are calling outside regular office hours please leave a message for our technical support staff and someone will return your call. You can also send an email to

2 thoughts on “Contact Us

  1. Byng Elementary says:

    2 questions.

    1. We just purchased 2 new robots. One of the robots will not charge. Once plugged in it shows 100% but then within 10-15 minutes will need to be charged. What should I do with this robot?

    2. Challenge #17 Walk the Line states in rule #7 that Dead reckoning will not be allowed. What is dead reckoning?


  2. Reginald says:

    When will the challenges for GCER be released?
    Also, what are the other challenges that are not enumerated? The ‘mystery” I understand but last year I wasn’t aware of the game challenge.
    I want to be better prepared this year.

    Thank you;

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